AV

Audio Production Equipment

Manage Staffing

Manage Staffing 800 1275 TapGoods
TapGoods PRO Rentals

Manage Staffing

Save time and improve communication with integrated staffing management.

Staffing on TapGoods PRO

Track Staff

See skills, contact info, rate, and history of events for each staff member.

Track Staff

See skills, contact info, rate, and history of events for each staff member.

Charge
for Staff

Include staffed roles on quotes.

Assign Staff
to Roles

Assign individuals to fill needed roles.

Assign Staff
to Roles

Assign individuals to fill needed roles.

Communicate
with Staff

Email staff from within the rental, sharing key info about with a click.

Person on Laptop

Improve the Business

Improve the Business 800 1275 TapGoods
TapGoods PRO Rentals

Improve the Business

Gain the insight and time to work ‘on’ the business, not just ‘in’ the business.

Reporting in TapGoods PRO

Hear Real-Time
Customer Feedback

Track customer sentiment automatically, using our integrated Net Promoter Score® system.

Hear Real-Time
Customer Feedback

Track customer sentiment automatically, using our integrated Net Promoter Score® system.

Learn What’s
Working Best

Gather insights about best customers, profitability of categories and items, subrentals, and more.

Manage
Issues

View alerts – for things like inventory shortages, picking issues, and damaged/missing items – all in one place, so you can quickly and efficiently address them.

Manage
Issues

View alerts – for things like inventory shortages, picking issues, and damaged/missing items – all in one place, so you can quickly and efficiently address them.

Reliably
Deliver

Improve communications and delight your customers.

Gain Time For
What Matters

Allocate more time and energy to relationship building with customers and prospects.

Gain Time For
What Matters

Allocate more time and energy to relationship building with customers and prospects.

Routing Truck

Route Trucks

Route Trucks 800 1275 TapGoods
TapGoods PRO Rentals

Route Trucks

Increase efficiency by managing your fleet from within your TapGoods system.

Routing Map on TapGoods PRO

List Your Trucks

Keep info on your trucks in the system.

List Your Trucks

Keep info on your trucks in the system.

See Delivery
and Pick-up Needs

Quickly understand how many deliveries and pick-ups are scheduled each day.

Assign Trucks
to Rentals

Allocate rentals based on geography and truck capacity.

Assign Trucks
to Rentals

Allocate rentals based on geography and truck capacity.

Get Route
and Timing
for Each Truck

Adjust stops, view turn-by-turn directions, and see estimated arrival time for each location.

Man Holding Phone

Subrent with Ease

Subrent with Ease 800 1275 TapGoods
TapGoods PRO Rentals

Subrent with Ease

Improve efficiency and grow revenue by renting from and to other rental businesses with TapGoods Connect.

TapGoods Marketplace

Find
Needed
Items

Locate inventory when you don’t have a needed item – or enough of a needed item.

Find
Needed
Items

Locate inventory when you don’t have a needed item – or enough of a needed item.

Market Your
Inventory

Make some or all of your items available to be rented within the network.

Offer and Receive
Industry Discounts

Provide discounts to other rental businesses and have them automatically apply.

Offer and Receive
Industry Discounts

Provide discounts to other rental businesses and have them automatically apply.

Pay with ACH

Pay – or receive payment – on Connect rentals via ACH with the click of a button.

Maintain
Control

Subrent with just select companies or everyone, approve or decline incoming requests, and keep all of your customer information secure.

Maintain
Control

Subrent with just select companies or everyone, approve or decline incoming requests, and keep all of your customer information secure.

Manage
Subrentals
on the System

Avoid calls and emails by handling subrentals directly within TapGoods.

Person on Phone

Connect Everyone All The Time

Connect Everyone All The Time 800 1275 TapGoods
TapGoods PRO Rentals

Connect Everyone, All The Time

Improve collaboration and staff engagement with a single, easily accessible, mobile-first system.

Settings in TapGoods PRO

Include All Team Members
In One System

Allow everyone to access what they need, when they need it.

Include All Team Members
In One System

Allow everyone to access what they need, when they need it.

Get Access Anytime,
From Anywhere

Use TapGoods from any Internet-connected device at any hour of the day or night.

Use Phones
Or Tablets

Utilize all of the functionality of TapGoods on whatever device you choose.

Use Phones
Or Tablets

Utilize all of the functionality of TapGoods on whatever device you choose.

Track
Changes

See who changed what and when.

Person Holding Coffee and Phone

Communicate Better and Easier with Customers

Communicate Better and Easier with Customers 800 1275 TapGoods
TapGoods PRO Rentals

Communicate Better and Easier with Customers

Improve customer communication – while spending less time doing it.  And, make doing business with you easier for your customers.

Settings in TapGoods PRO

Email with
Ease

Automate emails to keep customers in the loop throughout the process.  Customize the default language and timing of your emails.

Email with
Ease

Automate emails to keep customers in the loop throughout the process.  Customize the default language and timing of your emails.

Track Emails with
the Rental Record

Send emails from the email center of each rental.  Include documents, and track history.

Provide Customer
Log-In

Allow customers to see all of their rentals in an online portal.  From there, they can make payments, see delivery info, and access documents.

Provide Customer
Log-In

Allow customers to see all of their rentals in an online portal.  From there, they can make payments, see delivery info, and access documents.

Enable Online
Customer Dialogue

Invite customers to click rather than call to request changes.  Messages appear on your TapGoods system and link to the rental record.

Measuring Table

Get the Most of Your Inventory

Get the Most of Your Inventory 800 1275 TapGoods
TapGoods PRO Rentals

Get the Most of Your Inventory

Utilize your assets to their fullest, confidently increasing revenue and profit.

Inventory in TapGoods PRO

Know Inventory
Availability

Automatically track usage and availability of each inventory item.

Know Inventory
Availability

Automatically track usage and availability of each inventory item.

Include Turnover
Time By Item

Note turnover time needed between rentals.  The system will automatically include that down time in determining item availability.

Create Smart
Bundles

Create inventory bundles, price them, and add them to rentals.  Track each component separately, and include components in multiple bundles.

Create Smart
Bundles

Create inventory bundles, price them, and add them to rentals.  Track each component separately, and include components in multiple bundles.

Track Inventory Use
and Profitability

See what items are generating the most – and least – revenue and profit.  Also, track which items are subrented most.

Person Holding Card

Collect Payments Faster

Collect Payments Faster 800 1275 TapGoods
TapGoods PRO Rentals

Collect Payments Faster

Get your money quickly! And, make paying you easy for your customers.

Rentals in TapGoods PRO

Use Integrated
Credit Card Processing

Accept payments through your TapGoods system.

Use Integrated
Credit Card Processing

Accept payments through your TapGoods system.

Offer
Click-To-Pay

Collect money faster and with less effort with online payments.

Accept Checks
Online

Accept eChecks (ACH), decreasing the time on managing paperwork and collecting payment more quickly.

Accept Checks
Online

Accept eChecks (ACH), decreasing the time on managing paperwork and collecting payment more quickly.

Process Payments
and Refunds

Record cash and check payments and generate refunds – all within the rental.

Loading Couch into Truck

Streamline Warehouse Operations

Streamline Warehouse Operations 800 1275 TapGoods
TapGoods PRO Rentals

Streamline Warehouse Operations

Improve efficiency, reduce errors and track operations real-time.

Rentals in TapGoods PRO

Connect the
Warehouse Team

Allow the warehouse team to log in and see just what they need.

Connect the
Warehouse Team

Allow the warehouse team to log in and see just what they need.

Check Items Out
Electronically

Check out items with a click and see pick status of each rental leaving the warehouse.

Record Inventory Issues
On Check In

Check in inventory, noting any missing or damaged items.

Record Inventory Issues
On Check In

Check in inventory, noting any missing or damaged items.

Focus On
Problem Areas

Quickly spot and deal with any warehouse issues.

Track Items In
Maintenance

Place items in maintenance, removing them from rentable inventory.

Track Items In
Maintenance

Place items in maintenance, removing them from rentable inventory.

People on Their Phones

Smartly Track Contacts

Smartly Track Contacts 800 1275 TapGoods

Smartly Track Contacts

Access documents and info about customers and venues, making for quicker and more accurate communication and better follow-on sales.

Contacts in TapGoods PRO

Automatically Populate
Venue Notes

Record venue notes and contact names, which automatically get added to rentals.

Automatically Populate
Venue Notes

Record venue notes and contact names, which automatically get added to rentals.

Track
Tax-Exemption

Denote tax exempt status and any discounts by company or contact.

Store Documents
Electronically

Allow everyone to have documents at the click of a button. Be audit-ready.

Store Documents
Electronically

Allow everyone to have documents at the click of a button. Be audit-ready.

See All
Past Rentals

View past rentals by person, company, and venue. Follow-up, fully informed, with past customers.