Decor

Improve the Business

Improve the Business 800 1275 TapGoods

Improve the Business

Gain the insight and time to work ‘on’ the business, not just ‘in’ the business.

Hear Real-Time
Customer Feedback

Track customer sentiment automatically, using our integrated Net Promoter Score® system.

Hear Real-Time
Customer Feedback

Track customer sentiment automatically, using our integrated Net Promoter Score® system.

Learn What’s
Working Best

Gather insights about best customers, profitability of categories and items, subrentals, and more.

Manage
Issues

View alerts – for things like inventory shortages, picking issues, and damaged/missing items – all in one place, so you can quickly and efficiently address them.

Manage
Issues

View alerts – for things like inventory shortages, picking issues, and damaged/missing items – all in one place, so you can quickly and efficiently address them.

Reliably
Deliver

Improve communications and delight your customers.

Gain Time For
What Matters

Allocate more time and energy to relationship building with customers and prospects.

Gain Time For
What Matters

Allocate more time and energy to relationship building with customers and prospects.

Route Trucks

Route Trucks 800 1275 TapGoods

Route Trucks

Increase efficiency by managing your fleet from within your TapGoods system.

List Your Trucks

Keep info on your trucks in the system.

List Your Trucks

Keep info on your trucks in the system.

See Delivery
and Pick-up Needs

Quickly understand how many deliveries and pick-ups are scheduled each day.

Assign Trucks
to Rentals

Allocate rentals based on geography and truck capacity.

Assign Trucks
to Rentals

Allocate rentals based on geography and truck capacity.

Get Route
and Timing
for Each Truck

Adjust stops, view turn-by-turn directions, and see estimated arrival time for each location.

Manage Staffing

Manage Staffing 800 1275 TapGoods

Manage Staffing

Save time and improve communication with integrated staffing management.

Track Staff

See skills, contact info, rate, and history of events for each staff member.

Track Staff

See skills, contact info, rate, and history of events for each staff member.

Charge
for Staff

Include staffed roles on quotes.

Assign Staff
to Roles

Assign individuals to fill needed roles.

Assign Staff
to Roles

Assign individuals to fill needed roles.

Communicate
with Staff

Email staff from within the rental, sharing key info about with a click.

Subrent with Ease

Subrent with Ease 800 1275 TapGoods

Subrent with Ease

Improve efficiency and grow revenue by renting from and to other rental businesses with TapGoods Connect.

Find
Needed
Items

Locate inventory when you don’t have a needed item – or enough of a needed item.

Find
Needed
Items

Locate inventory when you don’t have a needed item – or enough of a needed item.

Market Your
Inventory

Make some or all of your items available to be rented within the network.

Offer and Receive
Industry Discounts

Provide discounts to other rental businesses and have them automatically apply.

Offer and Receive
Industry Discounts

Provide discounts to other rental businesses and have them automatically apply.

Pay with ACH

Pay – or receive payment – on Connect rentals via ACH with the click of a button.

Maintain
Control

Subrent with just select companies or everyone, approve or decline incoming requests, and keep all of your customer information secure.

Maintain
Control

Subrent with just select companies or everyone, approve or decline incoming requests, and keep all of your customer information secure.

Manage
Subrentals
on the System

Avoid calls and emails by handling subrentals directly within TapGoods.

Communicate Better and Easier with Customers

Communicate Better and Easier with Customers 800 1275 TapGoods

Communicate Better and Easier with Customers

Improve customer communication – while spending less time doing it.  And, make doing business with you easier for your customers.

Email with
Ease

Automate emails to keep customers in the loop throughout the process.  Customize the default language and timing of your emails.

Email with
Ease

Automate emails to keep customers in the loop throughout the process.  Customize the default language and timing of your emails.

Track Emails with
the Rental Record

Send emails from the email center of each rental.  Include documents, and track history.

Provide Customer
Log-In

Allow customers to see all of their rentals in an online portal.  From there, they can make payments, see delivery info, and access documents.

Provide Customer
Log-In

Allow customers to see all of their rentals in an online portal.  From there, they can make payments, see delivery info, and access documents.

Enable Online
Customer Dialogue

Invite customers to click rather than call to request changes.  Messages appear on your TapGoods system and link to the rental record.

Get the Most of Your Inventory

Get the Most of Your Inventory 800 1275 TapGoods

Get the Most of Your Inventory

Utilize your assets to their fullest, confidently increasing revenue and profit.

Know Inventory
Availability

Automatically track usage and availability of each inventory item.

Know Inventory
Availability

Automatically track usage and availability of each inventory item.

Include Turnover
Time By Item

Note turnover time needed between rentals.  The system will automatically include that down time in determining item availability.

Create Smart
Bundles

Create inventory bundles, price them, and add them to rentals.  Track each component separately, and include components in multiple bundles.

Create Smart
Bundles

Create inventory bundles, price them, and add them to rentals.  Track each component separately, and include components in multiple bundles.

Track Inventory Use
and Profitability

See what items are generating the most – and least – revenue and profit.  Also, track which items are subrented most.

Collect Payments Faster

Collect Payments Faster 800 1275 TapGoods

Collect Payments Faster

Get your money quickly! And, make paying you easy for your customers.

Use Integrated
Credit Card Processing

Accept payments through your TapGoods system.

Use Integrated
Credit Card Processing

Accept payments through your TapGoods system.

Offer
Click-To-Pay

Collect money faster and with less effort with online payments.

Accept Checks
Online

Accept eChecks (ACH), decreasing the time on managing paperwork and collecting payment more quickly.

Accept Checks
Online

Accept eChecks (ACH), decreasing the time on managing paperwork and collecting payment more quickly.

Process Payments
and Refunds

Record cash and check payments and generate refunds – all within the rental.

Streamline Warehouse Operations

Streamline Warehouse Operations 800 1275 TapGoods

Streamline Warehouse Operations

Improve efficiency, reduce errors and track operations real-time.

Connect the
Warehouse Team

Allow the warehouse team to log in and see just what they need.

Connect the
Warehouse Team

Allow the warehouse team to log in and see just what they need.

Check Items Out
Electronically

Check out items with a click and see pick status of each rental leaving the warehouse.

Record Inventory Issues
On Check In

Check in inventory, noting any missing or damaged items.

Record Inventory Issues
On Check In

Check in inventory, noting any missing or damaged items.

Focus On
Problem Areas

Quickly spot and deal with any warehouse issues.

Track Items In
Maintenance

Place items in maintenance, removing them from rentable inventory.

Track Items In
Maintenance

Place items in maintenance, removing them from rentable inventory.

Quickly Create and Email Quotes

Quickly Create and Email Quotes 800 1275 TapGoods

Quickly Create and Email Quotes

Delight prospects, improve conversions,
and streamline internal operations by making it
easy to promptly get quotes out the door.

Start Fast

Use a template or a past rental
as a starting point for new quotes.

Start Fast

Use a template or a past rental
as a starting point for new quotes.

Quickly Pull
Items Onto Quotes

Add items. Automatically include related accessories,
so they appear on the warehouse pick list.

Adjust Pricing

Keep your standard prices –
or easily change them. 
Add fees or discounts.

Adjust Pricing

Keep your standard prices –
or easily change them. 
Add fees or discounts.

Set Signature and
Deposit Requirements

Keep default signature and deposit
requirements – or change them.

Email
Beautiful
Quotes

Send photo-rich quotes with
an easy click of a button.

Email
Beautiful
Quotes

Send photo-rich quotes with
an easy click of a button.