Onboarding & Support
Onboard & Grow
with Live Support
with Live Support
You’re not in this alone! At TapGoods, we take pride in our product and want to ensure that every client has an amazing experience. That’s why we hire only the best to guide and support you through your journey!
Onboarding
Onboard with Ease
As you make the switch to TapGoods, we’ll pair you with a dedicated Onboarding Specialist. They’ll hold regular meetings with you to assist in setting up your account, uploading inventory, and mastering the ins and outs of our system.
Knowledge Base
Access a Wealth of Knowledge
Our extensive knowledge base is your go-to resource, featuring over 500 self-help articles. It’s supplemented with a variety of materials, from training videos to in-app tutorials.
Human Support
Connect with Someone Who Can Help
With our top-notch support team, help is there when you need it the most!
Updates
Stay Up-to-Date
The world doesn’t stand still, and neither does TapGoods. We regularly roll out updates to improve our product, often based on your feedback.
Relationship Manager
Benefit From Regular Follow Ups
We don’t wait for you to reach out. After you’ve settled into our platform, we assign a Relationship Manager to your account who will regularly check in to help you get the most out of TapGoods as your business and our software evolve.
Go ahead. Help yourself.
Delve deeper into how TapGoods can support your rental business.
Switching over to TapGoods was the best experience ever.
— Samantha Goble, Event Party Rentals
