Capterra and Customer Support Award

A Team That Gives a Damn

Onboarding & Support

Tired of sending tickets into the void? We built our team differently. You get real people who respond, understand your business, and help you move forward, not generic replies a day later.
Handshake with Event Rental Business Owner
Quote Mark Blue

I love that I can call TapGoods and be like, “Hey, you know what feature would be really nice?” and they actually do it. It feels like custom software without having to build something from the ground up.

Jill W. Lawson Event Rentals

Get Set Up Without Slowing Down Your Business

You don’t have time to fumble through a new system. Your onboarding specialist works with you step by step to get everything in place. From inventory to workflows, we’re here to help, so you can switch over with confidence.
TapGoods Onboarding Specialist
TapGoods Knowledge Base for Onboarding

Find Answers Without Waiting on Support

When you need a quick answer, you shouldn’t have to submit a ticket and wait. Our knowledge base gives you clear, step-by-step guidance, along with videos and in-app help, so you can keep moving.

Talk to a Real Person Who Actually Wants to Solve the Problem

When something goes wrong, you don’t have time to wait days for a reply that doesn’t solve anything. Our award-winning support team responds within a day with real answers, so you can fix the issue and keep moving.
TapGoods Has Live US-Based Support
Quote Mark Blue

Customer support is fantastic if you use it! Sending in help tickets gets a pretty quick response time.

Quentin S. Miscellaneous
Regular Product Updates to TapGoods

Use Software That Actually Gets Better

Many systems stay the same after you sign up. We don’t. TapGoods is constantly improving based on real customer feedback, so the product evolves as your business grows.

Get Ongoing Guidance as You Grow

After onboarding, you’re not left to figure things out on your own. Your Relationship Manager stays in touch to help you refine how you use TapGoods and make sure you’re getting the most out of our software over time.
TapGoods Relationship Manager - Follow Ups
Quote Mark Blue
Solid rental software and great customer support. The TapGoods team is knowledgeable and helpful!

Scott B. Gator Equipment Rentals

More Features? Absolutely.

TapGoods Party & Event Rental Software helps you rent smarter, faster, and stress-free.

Order Management

Order Management Mint Icon

Payment Collection

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Automation

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Inventory Management

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Warehouse Procedures

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User Experience

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Reports & Data

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Dynamic Pricing

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Control The Chaos With TapGoods.

Discuss your needs with one of our product experts. You’ll discover how to book more rentals, collect payments faster, and automate time-wasting tasks.

Book a Demo Today!

Event Rental Software Demo on Phone