Careers at TapGoods

Become a Part of the
TapGoods Team

TapGoods is an exciting, fast-growing start-up that is revolutionizing how rental companies optimize and grow their businesses. We’re working to make it easy to rent.

There are tens of thousands of businesses in the US that provide event, tool, audiovisual, and recreation rentals. This fragmented $722 billion global industry has not yet adopted modern systems and instead relies on pen & paper or cobbles together dated technology solutions. We’re building a solution that modernizes and dramatically improves the rental process for both businesses and their customers.

Careers at TapGoods

Become a Part
of the TapGoods Team

TapGoods is an exciting, fast-growing start-up in the rental space that is revolutionizing how rental companies optimize and grow their business.

There are tens of thousands of businesses in the US that provide event, tool, medical equipment, recreation and motor sport rentals. This fragmented $722 billion global industry has not yet adopted modern systems and instead relies on pen & paper or cobbles together technology solutions using disparate software systems, emails, and fax machines. We’re building a solution that modernizes and dramatically improves the rental process for both businesses and their customers.

Product Team

Product Manager

TapGoods is an exciting, fast-growing start-up that is revolutionizing how rental companies optimize and grow their businesses. We’re working to make it easy to rent.

There are tens of thousands of businesses in the US that provide event, tool, audiovisual, and recreation rentals. This fragmented $722 billion global industry has not yet adopted modern systems and instead relies on pen & paper or cobbles together dated technology solutions.

We’re building a solution that modernizes and dramatically improves the rental process for both businesses and their customers.

Product Manager Role

The Product Manager manages the successful evolution of our offerings.

We are constantly enhancing the product to best serve current and prospective customers.  This includes adding functionality to surpass entrenched competitors, stay ahead of newer ones, and meet the needs of a growing number of rental business types.  The Product Manager leads the efforts of the development team, including development, QA, UX, and design, in ensuring that we use our resources to efficiently deliver quality product improvements.

The Product Manager plays a key leadership and process management role in the company overall. 

Responsibilities

  • Own the product roadmap and the process of gaining clarity from all team members on product enhancement priorities are
  • Gathering input from clients and prospects to inform product enhancement
  • Manage the Agile-based process by which we deliver product enhancements
  • Directly oversee the work of requirement definition and manual testing
  • Support the work around automated QA testing and coordination of all team related to product improvement

Requirements

  • Strong experience (4+ years) with project management and Agile best practices
  • Experience leading and managing teams
  • Experience overseeing QA people and processes
  • Expertise in quickly adapting based on data and insights
  • A great attitude and work ethic
  • Solution oriented, self starter, and team player
  • (preferred) Experience in a SaaS company

Sales Team

Director, Sales and Marketing

We have built a successful early stage business, and we’re now beginning to rapidly scale.

The Director, Sales and Marketing is primarily responsible for leading and building the sales team and processes and overseeing our marketing activities to support the company in dramatically scaling revenue.

Responsibilities

  • Lead the sales and marketing team
  • Mentor and add talent to the team
  • Clarify roles and responsibilities and key metrics for managing the team
  • Continually adapt our approach and processes for selling to rental companies of various sizes, in various rental business categories, in a growing set of geographies, and with a widening product set
  • Sell personally, particularly with our largest Enterprise clients and possible channel partners

Requirements

  • A track record of success in building teams and selling, particularly in SaaS businesses
  • Experience with sales and marketing strategy and execution
  • Experience quickly adapting based on data and insights
  • A great attitude and work ethic
  • Solution oriented, self starter, and team player

Sales Team

Account Manager

We are building a team of high-energy, results-oriented sales leaders that can effectively demo and close new business with rental companies.

The Account Manager is primarily responsible for taking prospects from the point of a demo through to a new, paying client.

Responsibilities

  • Discover new prospects via networking
  • Learn about prospects and their needs and explore TapGoods as a solution
  • Conduct demos of TapGoods
  • Overcome sales objections and build alignment among buyers
  • Close new business subscriptions
  • Sell at industry conferences (when they are back!)
  • Write proposals to win large client bids

Requirements

  • A track record of success in selling
  • Experience selling in a SaaS businesses
  • A great attitude and work ethic
  • Adaptable, solution oriented
  • Self starter
  • Team player

Creative Team

CSS Front End Developer

We are looking for a thorough and meticulous individual who can help the team implement sleek and user-friendly designs for our email marketing campaigns and occasional CSS-only features. This person should be willing to adapt to business needs in addition to their role as a CSS/front end developer – this could include, but not be limited to, manual testing, UX/UI Design, or any other business needs. This individual should be team-oriented and should enjoy cross-team communication.

Additionally, we are looking for someone who:

  •  Is self-motivated and understands that working for a startup requires speed and agility
  • Is comfortable reconciling feedback from multiple stakeholders across the team, including customers
  • Has strong communication skills and is receptive to constructive feedback
  • Is extraordinarily precise and accurate
  • Takes pride in their attention to detail

Responsibilities

The day-to-day will be working with the sales and marketing team to style email marketing campaigns and other marketing materials. This job requires a great eye for detail and an excellent ability to communicate and prioritize projects between teams.

Requirements

  • 2–4 years of HTML/CSS experience
  • Working knowledge of a JS-based web framework (React, Ember, Angular, etc)
  • Strong attention to detail
  • Outstanding communication skills
  • Ability to self-manage and prioritize multiple projects simultaneously

Nice to have

  • Prior experience working in an Agile environment
  • Prior experience working in an early-stage startup
  • Prior experience working with React
  • Prior experience using InVision

Product Team

Product Specialist

We are looking for a person who can help our product team deliver a quality software. We need someone who is detail-oriented, adaptive, a hard worker, good under pressure and possesses great communication skills.

Additionally, we are looking for someone who:

  • Is intrinsically-motivated by accomplishing goals and objectives
  • Can take a task from start to finish with minimal guidance or assistance
  • Is comfortable working at a fast pace
  • Is comfortable in high-pressure situations and has the ability to maintain composure and separate information into facts versus emotion
  • Enjoys solving logic puzzles, regression testing and/or routine work that follows a similar pattern
  • Can effectively find and report product issues and see them through until they’re solved

Responsibilities

The Product Specialist supports our product team by manually testing the software with a large number of use cases. They will be expected to perform routine tests and also be creative to find ways of performing manual tests on various features. They will be expected to work seamlessly with the Client Success team to test customer requests and effectively triage the product defects until they are accurately solved. They will be expected to work closely with their manager to determine effective ways of balancing a variety of tasks.

Requirements

  • 2-5 years of manual testing
  • Strong communication skills – mostly internal
  • Enjoys solving problems and thinking outside the box
  • Is flexible to adjusting hours depending on platform testing needs
  • Is committed to excellent work
  • Takes pride in attention to detail and performing their duties with the utmost of accuracy
  • Able to take ownership of tasks and requires little to no supervision to perform them effectively and with consistency

Nice to have

  • Prior experience working in an Agile environment
  • Prior experience working in an early-stage startup
  • Prior rental software client success or rental industry experience
  • Prior experience with manual software regression testing
  • Prior experience with working with a product team

Sales Team

Account Coordinator

We are building a team of high-energy, results-oriented sales leaders that can effectively create interest, educate prospects, and book demos for the event and equipment rental industry.

The Account Coordinator is primarily responsible for opening doors with rental businesses and setting up online sales demos.

Responsibilities

  • Discover new prospects via calls (often supported by pre-call gifting), social media, referrals and networking
  • Reach out to prospects, learn about them and their system needs, and book demos
  • Follow up with incoming leads to get demos booked
  • Ensure that booked demos occur
  • Conduct follow-up activities with prospects that do not book demos or that we’re reconnecting with after a demo that did not quickly turn into a sale
  • Speak intelligently about our product at events, conferences, and online presentations
  • Represent our company in social media discussions, such as Facebook Groups, Instagram comments, and LinkedIn posts

Requirements

  • A track record of success in selling
  • A great attitude and work ethic
  • Adaptable, solution oriented
  • Self-starter and team player
  • (nice to have) Experience selling in a SaaS business

Development Team

Full-Stack Developer

We are looking for a thorough and meticulous individual who can help the team implement sleek and user-friendly designs for our cutting-edge software. This person should be willing to adapt to business needs in addition to their role as a css/front end developer – this could include, but not be limited to, manual testing, UX/UI Design, or any other business needs. This individual should be team-oriented and should enjoy cross-team communication.

Additionally we are looking for someone who:

  • Is self-motivated and understands that working for a startup requires speed and agility
  • Is comfortable reconciling feedback from multiple stakeholders across the team, including customers
  • Has strong communication skills and is receptive to constructive feedback
  • Is extraordinarily precise and accurate
  • Takes pride in their attention to detail

Responsibilities

Your day-to-day will be working with our team to develop a new version of the software that takes our product into its next phase of growth and also working on iterations of the existing version.

Requirements

  • 2–4 years of full-stack web development
  • 1-2+ years of Ruby / Rails experience
  • Strong understanding of REST API design and architecture
  • Working knowledge of a JS-based web framework (React, Ember, Angular, etc)
  • Working knowledge of QA automation and TDD (test driven development) practices

Nice to have

  • Prior experience working in an Agile environment
  • Prior experience working in an early-stage startup
  • Prior experience working with React
  • Prior experience using TDD
  • Basic understanding of Devops Processes, specifically AWS

Sales Team

Researcher

We are researching rental businesses and would need someone to call these companies to verify that they are valid businesses. Once we know they’re real, we send them cakes just to say hi and introduce ourselves!! These “verify” calls are very fast, fun, high volume calls. We use customer management software, which we will teach you how to use.

For this role, we need an organized self-starter, looking to get started in the best job they’ve ever had. We are a fun, hard-working group of folks.

Send us a quick message with any questions that you have! And submit a resume and note if you are interested!!