Careers at TapGoods

Become a Part of the
TapGoods Team

TapGoods is an exciting, fast-growing start-up in the rental space that is revolutionizing how rental companies optimize and grow their business.

There are tens of thousands of businesses in the US that provide event, tool, medical equipment, recreation and motor sport rentals. This fragmented $722 billion global industry has not yet adopted modern systems and instead relies on pen & paper or cobbles together technology solutions using disparate software systems, emails, and fax machines. We’re building a solution that modernizes and dramatically improves the rental process for both businesses and their customers.

Careers at TapGoods

Become a Part
of the TapGoods Team

TapGoods is an exciting, fast-growing start-up in the rental space that is revolutionizing how rental companies optimize and grow their business.

There are tens of thousands of businesses in the US that provide event, tool, medical equipment, recreation and motor sport rentals. This fragmented $722 billion global industry has not yet adopted modern systems and instead relies on pen & paper or cobbles together technology solutions using disparate software systems, emails, and fax machines. We’re building a solution that modernizes and dramatically improves the rental process for both businesses and their customers.

Sales Team

Account Coordinator

We are seeking outgoing innovators who are ready to take their sales career to the next level. If you’ve ever been in retail sales, service industry, or just have a whole lotta friends, we’d love to chat! No experience nor degree required.

You should have a clear understanding of your impact on the world. You should have accomplished something in your life that you can share with us. You should be able to talk to strangers frequently and confidently.

The position includes interacting with business owners and industry leaders, attending local and national networking events, sharing new technology with others, getting the word out any way you can, and most importantly, sending people CAKE! (How else would you introduce yourself?!)

We start all team members on full-time contracts while we get to know each other. We offer a number of opportunities to grow within the company. Tired of a company that can’t see your potential? Trust me. We will always see you 10x bigger than you see yourself.

Development Team

CSS / Front-end Developer

We are looking for a thorough and meticulous individual who can help the team implement sleek and user-friendly designs for our cutting-edge software. This person should be willing to adapt to business needs in addition to their role as a CSS/front-end developer – this could include, but not be limited to, manual testing, UX/UI Design, or any other business needs. This individual should be team-oriented and should enjoy cross-team communication.

Additionally, we are looking for someone who:

  • Is self-motivated and understands that working for a startup requires speed and agility
  • Is comfortable reconciling feedback from multiple stakeholders across the team, including customers
  • Has strong communication skills and is receptive to constructive feedback
  • Is extraordinarily precise and accurate
  • Takes pride in their attention to detail

Requirements:

  • 2–4 years of HTML/CSS experience
  • Working knowledge of a JS-based web framework (React, Ember, Angular, etc)
  • 1-2 years front end development experience
    Strong attention to detail
  • Outstanding communication skills
  • Ability to self-manage and prioritize multiple projects simultaneously

Product Team

Product Specialist

The Product Specialist supports our current customer base and product quality. He/she will be expected to communicate with customers and deal with high stake situations. He/she will be expected to handle tickets in a timely manner, keeping in mind the proper urgency of customer concerns and tickets. He/she will work with their team to ensure that the knowledge base is being utilized to respond to customer tickets and that the underlying issues for customer tickets are being solved as quickly as possible.

Additionally, we are looking for someone who:

  • Is comfortable working at a fast pace
  • Is comfortable in high pressure situations and has the ability to maintain composure and separate information into facts versus emotion
  • Is comfortable adapting as needed
  • Can effectively communicate the needs/concerns of customers to the product team
  • Can function as a liaison between customers and product team, while understanding the needs/limitations of both
  • Enjoys speaking with people, solving logic puzzles and solving underlying issues no matter what the symptoms seem to be

Sales Team

Researcher

We are researching rental businesses and would need someone to call these companies to verify that they are valid businesses. Once we know they’re real, we send them cakes just to say hi and introduce ourselves!! These “verify” calls are very fast, fun, high volume calls. We use customer management software, which we will teach you how to use.

For this role, we need an organized self-starter, looking to get started in the best job they’ve ever had. We are a fun, hard-working group of folks.

Send us a quick message with any questions that you have! And submit a resume and note if you are interested!!