Meet Our Team
Client Success
Our Client Success Team is all about making sure you have the support you need, whenever you need it. From answering your questions to solving any challenges that come up, we’re here for you at every step. We’re dedicated to helping our clients thrive.
Onboarding Specialists
Our First Line
Your Onboarding Specialist is here to train you and your team on our software, help with inventory setup, and support you every step of the way. Think of them as your go-to resource from day one, ensuring you and your team are confident and ready to make the most of TapGoods.
Client Success Manager
Joseph Philips
Can juggle while reciting the alphabet backward. Bet you haven’t seen that!
Onboarding Specialist
Anastasiya Vasylyeva
Parent to two pugs who snore louder than they bark.
Relationship Managers
You’re Never On Your Own
Once you’re fully live with TapGoods PRO, we introduce you to your Relationship Manager. They’ll touch base regularly to discuss how you’re using TapGoods, explore new features, and dive into your business growth and quarterly goals. Because when you thrive, we all do!
Relationship Manager
Adrian Cruz
Great dancer with moves as smooth as my morning coffee.
Relationship Manager
Dominique Sparkman
From the art studio to the yoga mat, I eat, sleep, and breathe serenity.
Support
We’re Here to Help
Our support team is unbeatable – no, seriously! They are on standby, eager to help with any questions you have about TapGoods. We’re committed to making sure your experience is convenient and satisfying, providing expert assistance whenever needed.
Client Support Manager
Michelle Meador
A detective novel fanatic.
Support Specialist
Andrew Tavares
Started working with computer science at 8 years old. Got a tech question? I’ve probably got the answer!
Support Specialist
Felipe Dias
You can find me cheering on my favorite team, I’m all about the game!